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Level up your support interactions with an in-person like experience. Help your customers resolve their issues, while they’re browsing your app, with real-time co-browsing and video calling.
Customer Support
Watch interactions in real-time or review past behavior to get full context before jumping in.
Show usersa around, annotate on their screen, or take secure remote control without screen sharing or downloads.
Instantly connect with customers by starting a video call directly in your app. No need for links, tickets, or delays.
Catch problems before users report them, like errors, slowdowns, or broken flows.
Replay sessions to understand the full context behind issues.
See where users get stuck and guide them to success.
Identify rage clicks or drop-offs during signup or checkout.
Reproduce and fix bugs as if they happened in your own browser, using session replay and built-in developer tools that take you straight to the issue.
Understand why users drop off, what they missed and which features drive engagement. Prioritize what matters and make informed product decisions.
Validate your design decisions by seeing how users actually interact with your app. Uncover frictions and moments where UX breaks down.
