Digital Experience Analytics

Turn user sessions
into actionable
insights

Watch exactly how users navigate your product. Pinpoint
friction, diagnose technical issues, and fix bugs
faster with real-time, qualitative data.

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Amazon logo
Tekion logo
Asus logo
Mercedes logo
LG logo
Deel logo
Zscaler logo
NVIDIA logo
Uber logo

Everything you need to understand, diagnose,
and fix user experience issues

Observe

Replay exactly what users experienced

Replay every click, scroll, and user interaction in high fidelity session replays. Spot user hesitations, frustrations, and uncover UX problems analytics alone can't reveal.

Session insights dashboard
Debug

Find the root cause of any issue

Access console logs, network activity, and state changes directly alongside visual replays. Easily connect user behaviors to technical details without switching tools.

Session insights dashboard
Resolve

Fix issues before they affect more users

Resolve issues quickly by sharing specific user sessions, highlighting critical moments, and collaborating efficiently without the back-and-forth.

Session insights dashboard

Deliver better digital experiences
and resolve issues faster

Eliminate back-and-forth

Stop chasing screenshots or reproduction steps. See exactly what led to errors with complete session context.

Connect metrics to behaviors

Link quantitative metrics directly to session replays. Understand the real user experiences behind your conversion numbers.

Deploy with data control

Self-host on your own infrastructure to ensure total data control. Meet the strictest compliance standards while fully capturing user experiences.

Gilad Novik
We went from spending hours debugging some production issues down to minutes after using OpenReplay.

Where digital experience analytics makes a difference

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What's causing that elusive production bug?

When users report intermittent errors, developers replay sessions to see exactly what happened. They combine console logs, network requests, and user actions to fix bugs without needing to reproduce the issue locally.

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Why are users silently dropping off?

When analytics reveal high drop-off rates without clear reasons, product teams use session replays to spot rage clicks, hesitations, and confusing navigation, then improve the experience.

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Are users adopting your new features?

After launching new features, product teams watch sessions to see if users interact with them as intended. They observe actual usage patterns, identify confusion points, and gather qualitative feedback to guide refinements.

Integrations

Bring context from your tools directly into session replays

Integrate session replays with your issue trackers, monitoring tools, and analytics platforms. Bring qualitative context to every part of your workflow.

Maintain full control of your data with self-hosting

Whether you're building internal tools or syncing data across systems, OpenReplay offers the flexibility to fit your stack. Get started with plug-and-play integrations or dive into our API.

Get Started

See your product through your users' eyes

Start capturing sessions and gaining insights in minutes

Session insights dashboard

Digital Experience FAQ

More Questions? Ask Support
What is digital experience analytics?

Digital experience analytics combines session replay, technical monitoring, and user behavior analysis to provide a complete view of how users interact with your product. Unlike traditional analytics that only show what happened, digital experience analytics shows you why it happened by capturing the full user journey along with technical context.

How is OpenReplay different from other digital experience platforms?

OpenReplay is the only digital experience platform that can be fully self-hosted, giving you complete control over your user data. Unlike SaaS-only solutions, OpenReplay never shares your data with third parties, works behind your firewall, and integrates with your existing security infrastructure. You get all the insights of modern digital experience analytics with unmatched data privacy and compliance capabilities.

Can I deploy OpenReplay on my own infrastructure?

Yes. OpenReplay can be deployed on-premises, in your private cloud (AWS, GCP, Azure), or as a dedicated instance. This gives you complete control over where your data is stored and processed, critical for organizations with strict security and compliance requirements.

Does OpenReplay work with single-page applications (SPAs)?

Yes. OpenReplay is designed to work with modern web architectures including single-page applications, progressive web apps, and traditional websites. It accurately captures user interactions across dynamic content changes, route transitions, and asynchronous operations.

How does OpenReplay protect user privacy?

OpenReplay offers robust privacy controls including input field masking, automatic PII redaction, and configurable sanitization rules. When self-hosted, your data never leaves your security perimeter, making it ideal for organizations handling sensitive information or subject to regulations like GDPR, HIPAA, or SOC 2.

Can OpenReplay capture mobile app experiences?

Yes. OpenReplay supports iOS and Android applications through native SDKs. You can capture the complete user experience across both web and mobile platforms with the same level of detail and technical context.

What technical data does OpenReplay capture?

Beyond visual replay, OpenReplay captures console logs, network requests, JavaScript errors, performance metrics, Redux/Vuex state, and more. This comprehensive technical context helps developers quickly identify and fix the root causes of issues.

How does self-hosting impact performance?

Self-hosting OpenReplay gives you more control over performance optimization. You can deploy closer to your users for faster data capture, allocate resources based on your specific needs, and integrate with your existing infrastructure for more efficient data processing and storage.